Mystery Caller March 2016
“Unified World was head and shoulders above the rest of the field”
“Great product knowledge, offered demo”
“Had excellent knowledge of the product and how it would help solve a few of our business problems going forwards”
These are just a few of the fantastic comments that where made from the review from ‘Comms Business’ monthly mystery call. Every month Comms Business call 3 random communication companies as a customer who is in need of something specific, it is up to the business to identify the customers needs and develop the conversation with them in order to ascertain their needs and requirements and recommend solutions.
Out of the three businesses that where called Unified World came out on top with a brilliant report from a call that was made to our office and put through appropriately to the correct team, the customer was offered “great product knowledge and offered a demo”.
The full review will be available on comms business website shortly: commsbusiness.co.uk< Back to Blog