Every business has different requirements and we possess a vast amount of experience in working alongside businesses to create solutions. Problem solving it is what we excel at and for further information on some of the solutions we have built for our customers please see our customer testimonials and case studies.
PSTN Switch Off
Starting September 5th, 2023
A Fully Hosted and Managed Telephony System
Are you ready for the End of Telephone Lines?
An all-encompassing audio solution for recording
messages, in-queue and on-hold music.
Network Independent and Tailored
Network Independent and Tailored for your needs
M2M Data Sims
Specialist in providing data sims
Specialist in providing data sims for
machines and mobiles
Visitor Management System
The only sign-in solution to offer full screening, sanitising and tracing!'
Why Choose Unified World?
Our team are approachable and available whenever you need them. You will speak to a named member of staff and they will be your primary contact throughout your contract. They will always actively work towards resolving any issues, often going above and beyond the expected levels of service. Our excellent customer retention and testimonials are a proven reflection of our outstanding account management ethos.
At Unified World we pride ourselves on offering our customers knowledge, experience, credibility and excellent customer care. Our first customer back in 1985 is still with us today and we actively work with your business to build up a long-standing relation. Our team are on hand to provide training, answer questions, fix errors and ensure you get the most out of your hardware, tariff and provider.
Technology is a wonderful business tool if you know how to use it effectively. At times it can be unpredictable, but our technical team are on hand for when those issues arise. They are all hugely knowledgeable – and a little geeky, but they can walk you through any problem in a style which is easy to understand and follow. They will also make sure that your team are fully informed, your errors are fixed, and your problems are solved. We can even provide training across all products.
Unified World are network independent. This means we have access to all the networks and energy providers. We work hard to find the right solution for your needs; we can even create our own bespoke tariffs!
There is no ‘one-size-fits-all’ approach to telecoms and utilities, therefore our team will sit down with you to understand your telecom and utility requirements. This is the only way to ensure that our clients get exactly what they need.
We will tell you as much or as little as you want to know when it comes to the technical side of telecoms and utilities. Our team is more than comfortable talking about video telematics, DIA, Industry 4.0, CPN, KVA and so on. We just choose to leave the technical jargon for those 1-2-1 conversations where the technical details are requested by our customers.
We now have all of our 116 managed sites connected on the new IP based solution, which are managed remotely and we are benefiting from all the excellent features we have available to us.
I highly recommend Unified World and wouldn’t hesitate to use them again on future projects.!Joseph Holt Limited
I would like to thank you for the service you and Unified World gave to the Baxenden and District Golf club when you implemented the new phone system. The Talk Express system is a revelation for the golf club it makes our club a professional club and directs all calls to the designated area quickly and efficiently. Thank you again for the seamless transition from the old system. We all find the system easy to use and the way it can be transferred to mobiles is a great help.Baxenden and District Golf Club
At any given time, we will have many hundreds of sim cards in use simultaneously. This grows on a weekly basis as our business grows from strength to strength. Unified World has provided us with exemplary customer service, rare to find in the modern day and age. Be that short-notice orders or sudden demand, delivered personally by hand.Occupeye
We have been working with Unified World for the last 5 years and have forged a winning partnership with satisfying results. We are impressed by their professionalism, responsiveness, and efficiency when dealing with all our telecommunications needs.Preston Guild Hall
Unified World Communications have managed the Silentnight group account for over 30 years. During this time we have found them to provide excellent customer service and support both from field and internal staff. I would have no hesitation in recommending them to other companies who require professional account management and accurate up to date information.Silentnight
We confirm that Blackburn Chemicals Limited have been using Unified World for Mobile Communications, for over 10 years. During this period we have never had cause for complaint and have received excellent account management advice and good customer services during this time.Blackburn Chemicals
The installation of the new system was incredibly smooth with engineers on site at the specified times and the changeover from the old system a simple transfer that had minimal impact on the business. I would be happy to recommend the system and Unified World, particularly to those businesses that require a flexible approach to their telecommunications. As for costs the One Net solution has allowed us to reduce our overall expenditure which has to be good.East Lancashire Chamber of Commerce
We would like to say a huge thank you to Unified World who have implemented our new phone system Talk Express at all our Care Home sites. It has meant we now have a direct link between all our sites which is invaluable to the day to day running of our business, and a system simple enough that we can all use it! Throughout the whole process the team at Unified have always been on hand to assist which was vital for a smooth transition to the new system.CPM Care Group