At Unified World Communications Limited we are committed to providing our customers with an excellent level of service. We recognise that we sometimes get it wrong, and when we do, we want you to tell us so that we can put things right as quickly and smoothly as possible. With this in mind, we have developed complaints procedure which explains who you should contact and what do if you have a complaint about Unified World Communications’ services. The complaints procedure is described below.
If you would like to make a complaint about our service, please call our customer services line on 01254 271 333. These lines are open from 9am to 5pm Monday to Friday.
If you would prefer to write to us or email instead, please address your letter to:
Customer Service Department
Unified World Communications Limited
Communications Experience Centre