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Managed IT Support Services

Keep your school safe with firewalls, cyber monitoring, and disaster recovery for secure, resilient IT.

Many schools rely on traditional, in-house IT support, which is often reactive—fixing problems only after they happen. This approach can leave little time to proactively manage systems, increasing the risk of downtime and disruption to teaching and administration.

With a mix of aging equipment, legacy systems, and newly deployed technologies, keeping everything running smoothly can feel like a constant battle. A proactive, expert-led IT approach ensures your school’s technology works seamlessly, reduces interruptions, and allows staff and students to focus on what matters most—learning and teaching.

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    Our Services

    We provide expert IT support tailored for schools, with managed service options that deliver reliability, efficiency, and predictable budgeting.

    Managed IT

    A strategic service designed to enhance the quality and consistency of your IT systems while controlling costs. Managed IT ensures your technology supports teaching, learning, and administration seamlessly.

    Remote Support Services

    Flexible support options to suit your school’s needs—from Helpdesk support for logging calls via email or phone, to proactive real-time monitoring of IT infrastructure and applications, preventing issues before they impact your school

    Onsite Support

    Our onsite support provides schools with hands-on assistance whenever it’s needed. From one-off engagements to ongoing managed support, we complement both Managed IT and Remote Services to ensure your IT environment runs smoothly.

    Why You Need Unified World and inTEC Education

    Partner with Unified World and inTEC Education to unlock the full potential of technology in your school, academy, or trust. With over 40 years of communications expertise and 20 years of education IT experience, we deliver proven, results-driven digital transformation that enhances learning, boosts efficiency, and strengthens your cyber security posture.

    We don’t just implement technology — we empower your staff, connect your classrooms, and future-proof your organisation. From strategy and infrastructure to communication and training, our experts guide you every step of the way, helping you achieve a smarter, safer, and more connected future in education.

    Support Strategy

    Tailored services designed to enhance IT support quality, streamline processes, reduce costs, and strengthen governance across your school’s technology environment.

    Proactive Management

    Minimise unplanned downtime and IT disruptions, keeping teaching and learning running smoothly and ensuring a reliable, uninterrupted education experience.

    Trusted Partners

    We build strong relationships with leading technology vendors, giving your school early access to the latest innovations and upgrades.