OnHold Express provides a unique opportunity to make the most out of the 20% of call duration that is typically spent on-hold. Rather than letting this time go to waste, you can now impress and inform your customers, as well as promote your products and services.

Your phone system is a critical point of contact with your customers. Are you presenting a positive image? Do your callers navigate through an easy-to-use menu, and what do they hear while waiting for you to respond to their request?

Offering a superior caller experience begins with professionally recorded welcome messages, out-of-hours announcements, menus, and messages and music for when your customers are on-hold or in a queue. With OnHold Express, you have access to a library of over 10,000 pre-recorded messages and music tracks, all of which are professionally scripted, recorded by a team of over 300 voice artists, and edited and quality checked by sound engineers. Alternatively, you can use our fully integrated AI scripting tool to create custom messaging.

Our easy-to-use portal allows you to seamlessly integrate your on-hold marketing and comfort messages with a range of licence-free music tracks. OnHold Express caters to businesses of all sizes. So, start offering a superior caller experience today!