Yes — we recommend reviewing services ahead of renewal, validating usage, and aligning upgrades/migrations (e.g., All-IP) to your contract dates.
Some supplier-linked services can change based on contract terms. We aim to communicate changes clearly and as early as possible.
Often yes — options depend on the service and contract. We’ll advise the best timing and any commercial implications.
We use it to respond to your enquiry and provide relevant information/quotes. We don’t need unnecessary data, and we keep it in line with our privacy policy.
Cancellation terms depend on your agreement and the service. We’ll explain notice periods and any early termination charges before changes are made.
Only where necessary to deliver a service (e.g., suppliers/carriers) or where required by law, and we aim to keep sharing proportionate and controlled.
Yes — where applicable we provide service descriptions, key terms, and any supporting documentation as part of the proposal/onboarding.
Retention depends on the purpose (enquiry, contract, support). We aim to keep data only as long as needed for legitimate business and legal requirements.
Raise a query through your account contact/support route with details. We’ll investigate, liaise with suppliers if needed, and provide a clear outcome.
Yes — you can request access to the data we hold about you, and we’ll follow the appropriate process to verify and respond.
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Tel: 01254 271 333 | info@unifiedworld.co.uk
