By 2025 BT has projected they will no longer supply traditional landline numbers and the end of ISDN is coming. With constant advances in technology, superfast speeds are changing the way we all work and play. This means some technologies will become surplus to requirement. And in the event that BT’s projections are correct, this is the case for the traditional business telephone system.
Why is the end of ISDN coming?
In the past decade, there have been huge advances in technology which has changed the way we communicate. Because of this rise, the smartphone, SMS, email, Video messaging (Skype / WhatsApp / FaceTime), Voice over Wi-Fi calling have all influenced this change in behaviour resulting in the reduced need for a traditional telephone line.
The main influence on BT’s projection is the rapid rise in VoIP (voice over internet protocol) telephony, with businesses preferring a hosted telephone or SIP solutions over a traditional voice. It has been predicted by 2018, sales of hosted telephony solutions will overtake traditional phone systems.
Business Benefits of Hosted Telephony?
Businesses of all sizes are switching to a hosted telephony solution, meaning all call traffic is run via their dedicated broadband connection. This gives the business a solution a flexible and frequently more cost efficient than a traditional PBX phone system. But most importantly it’s scalable, allowing for a more accommodating phone system. Furthermore, the end users will still use a handset with all the familiar call features and functions of a traditional system.
A hosted telephony solution allows the creation of ‘virtual’ landline numbers. Linked to a desk phone or a mobile phone, this enables calls from anywhere at any time. Due to the huge advances in VoIP technology, early problems of security and call quality are now virtually extinct, yet another reason to consider the hosted world as the future of telephony.
In conclusion, just like how other technologies have advanced, the way businesses communicate is changing. Should your business consider a move to a hosted telephony solution? Can your business afford not to?